ITIL Certification Training Centers, Institutes & Training Course Classes in Mumbai City- Listings as of October 23, 2018.
As on October 23, 2018, We have total of 2 ITIL Certification training institutes in and around also near to Mumbai City area in Mumbai with best training centers, institute address, Phone numbers, course fee, working hours and student reviews listed.
ITIL Certification course Content / syllabus at mumbai-city, mumbai.
We gathered most widely used ITIL Certification course content used by training institutes in mumbai-city,mumbai. The ITIL Certification course syllabus covers basic to advanced level and it may vary based on ITIL Certification training classes offered in mumbai-city.
1.Getting started with ITIL Foundation
1.1 - Introduction to service management
1.2 - Service management lifecycle
1.3 - Quiz
2.1 - Introduction to Service Strategy
2.2 - Service Strategy Concepts
2.3 - Service Strategy Processes
2.4 - Quiz
3.1 - Introduction to service design
3.2 - Key concepts in service design
3.3 - Service design processes
3.4 - Quiz
4.1 - Introduction to Service Transition
4.2 - Service Transition Processes
4.3 - Quiz
5.1 - Introduction to Service Operations
5.2 - Service Operations Processes
5.3 - Functions
5.4 - Quiz
6.1 - Introduction to Continual Service Improvement
6.2 - Key Principles and Models
6.3 - Quiz
07 - Assessment