ITIL Foundations Training Centers, Institutes & Training Course Classes in Kannur City- Listings as of September 18, 2018.
As on September 18, 2018, We have total of 5 ITIL Foundations training institutes in and around also near to Kannur City area in Kannur with best training centers, institute address, Phone numbers, course fee, working hours and student reviews listed.
Address: 3rd Floor, Hadi Arcade, Nr Bhima Jewellary, Thana, Kannur City -670012
CMS IT TRAINING INSTITUTE provides best ITIL Foundations Training, ITIL Foundations Training classes & Realtime Training Kannur City.
TECHFO SOLUTIONS provides best ITIL Foundations Training, ITIL Foundations Training classes & Realtime Training Kannur City.
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ITIL Foundations course Content / syllabus at kannur-city, kannur.
We gathered most widely used ITIL Foundations course content used by training institutes in kannur-city,kannur. The ITIL Foundations course syllabus covers basic to advanced level and it may vary based on ITIL Foundations training classes offered in kannur-city.
1.Service Management Defined
I.IT services and what they really do
II.How IT services deliver value to customers
III.Value and importance of IT service management
2. ITIL Introduction
II.Ease ITIL adoption
III.ITIL qualification scheme, bodies, and certifications
3. Service Strategy
I.Design, develop, and implement service management
II.Service management as a strategic asset
III.Setting objectives and expectations
IV.Identify and select prioritization opportunities
4. Service Design
I.Design and develop services
III.Design principles and methods
IV.Convert strategy into services
5. Service Transition
I.Develop and improve capabilities
II.Improved methods for transitioning new and changed services into operation
III.Manage the complexity related to changes
IV.Prevent undesired results while enabling innovation
6. Service Operation
I.Effectively and efficiently deliver support services
II.Ensure value to customer and service provider
III.Maintain stability while allowing for change
IV.Organize to improve IT support to customers
7. Continual Service Improvement
I.Create and maintain value for customers
II.Importance of better design, introduction, and operation of services
III.Improving service quality, business continuity, and IT efficiency
IV.Link improvement efforts to strategy, design, and transition