ITIL Certification Training Centers, Institutes & Training Course Classes in Thalassery- Listings as of September 26, 2018.
As on September 26, 2018, We have total of 2 ITIL Certification training institutes in and around also near to Thalassery area in Kannur with best training centers, institute address, Phone numbers, course fee, working hours and student reviews listed.
ITIL Certification course Content / syllabus at thalassery, kannur.
We gathered most widely used ITIL Certification course content used by training institutes in thalassery,kannur. The ITIL Certification course syllabus covers basic to advanced level and it may vary based on ITIL Certification training classes offered in thalassery.
1.Getting started with ITIL Foundation
1.1 - Introduction to service management
1.2 - Service management lifecycle
1.3 - Quiz
2.1 - Introduction to Service Strategy
2.2 - Service Strategy Concepts
2.3 - Service Strategy Processes
2.4 - Quiz
3.1 - Introduction to service design
3.2 - Key concepts in service design
3.3 - Service design processes
3.4 - Quiz
4.1 - Introduction to Service Transition
4.2 - Service Transition Processes
4.3 - Quiz
5.1 - Introduction to Service Operations
5.2 - Service Operations Processes
5.3 - Functions
5.4 - Quiz
6.1 - Introduction to Continual Service Improvement
6.2 - Key Principles and Models
6.3 - Quiz
07 - Assessment