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ITIL Certification Training Centers, Institutes & Training Course Classes in Chanda Nagar- Listings as of September 22, 2018.

As on September 22, 2018, We have total of 1 ITIL Certification training institutes in and around also near to Chanda Nagar area in Hyderabad with best training centers, institute address, Phone numbers, course fee, working hours and student reviews listed.



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Related Training Courses for ITIL Certification in chanda-nagar



ITIL Certification Placement training, Course fees, Trainer Profile in chanda-nagar

EXCELR SOLUTIONS institute located at chanda-nagar in hyderabad offers 4 Day(s) of ITIL Certification training course in Hyderabad with No Placement Support.

Our trainer have real time working experience in ITIL for 10 years , till now he has been executed more than 300 students. He worked for various IT - MNC industry and

� Course Overview
�What is ITIL
�History of ITIL
�Why is ITIL so successful?
�Examination structure and qualifications

Service Management as a practice
� IT Service Management
�Concept of Good practice and Best practice
�Concepts of Service and Service Value
�Functions, Roles and Processes
�Value creation through services
�Process Model and characteristics
�IT Service provider models and IT Governance
�Introduction to Service life cycles

Service Strategy
� Service Strategy objective
�Utility and Warranty
�Service Strategy objective
�Introduction to Service Strategy Processes
�Strategy Management for IT services
�Service Portfolio Management
�Financial Management for IT services
�Demand Management
�Business Relationship Management

Service Design
� Introduction to Service design lifecycle
�Introduction to Service Design Processes
�Design Coordination
�service Catalog Management
�Service Level Management
�Availability Management
�Capacity Management
�IT Service Continuity Management
�Information Security Management
�Supplier Management

Service Transition
�Introduction to Service Transition lifecycle
�Transition Planning and Support (Introduction)
�Service Asset and Configuration Management
�Release and Deployment Management
�Service Validation and Testing
�Change Evaluation
�Knowledge Management

Service Operation
�Introduction to Service Operation life cycle
�Introduction to Service Operation processes and functions
�Event Management
�Incident Management
�Request Fulfillment
�Problem Management
�Service Desk
�Technical Management
�IT Operations Management
�Application Management

Continual Service Improvement
�Introduction to Continual Service Improvement
�CSI Objective
�CSI Model and Goals
�7 step improvement process
�Service Measurement
�Service Reporting

ITIL Certification course Content / syllabus at chanda-nagar, hyderabad.

We gathered most widely used ITIL Certification course content used by training institutes in chanda-nagar,hyderabad. The ITIL Certification course syllabus covers basic to advanced level and it may vary based on ITIL Certification training classes offered in chanda-nagar.


1.Getting started with ITIL Foundation
1.1 - Introduction to service management
1.2 - Service management lifecycle
1.3 - Quiz
2.1 - Introduction to Service Strategy
2.2 - Service Strategy Concepts
2.3 - Service Strategy Processes
2.4 - Quiz
3.1 - Introduction to service design
3.2 - Key concepts in service design
3.3 - Service design processes
3.4 - Quiz
4.1 - Introduction to Service Transition
4.2 - Service Transition Processes
4.3 - Quiz
5.1 - Introduction to Service Operations
5.2 - Service Operations Processes
5.3 - Functions
5.4 - Quiz
6.1 - Introduction to Continual Service Improvement
6.2 - Key Principles and Models
6.3 - Quiz
07 - Assessment



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