ITIL Foundations Training Centers, Institutes & Training Course Classes in Kengeri- Listings as of October 21, 2018.
As on October 21, 2018, We have total of 1 ITIL Foundations training institutes in and around also near to Kengeri area in Bangalore with best training centers, institute address, Phone numbers, course fee, working hours and student reviews listed.
Best ITIL Foundations training institutes in kengeri, bangalore - Training Requirements
List of best ITIL Foundations training institutes in kengeri, bangalore training requests recently recieved from students, training seekers and users of Yet5.com.
Narendra (kengeri Bangalore on 08-Dec-2014 )
Iam currently working with a Company providing IT helpdesk service to a reputed firm. i need to upgrade with latest developments. ITIL Foundations training for ITIL Foundations course - itil-foundations training in bangalore (kengeri)
ITIL Foundations course Content / syllabus at kengeri, bangalore.
We gathered most widely used ITIL Foundations course content used by training institutes in kengeri,bangalore. The ITIL Foundations course syllabus covers basic to advanced level and it may vary based on ITIL Foundations training classes offered in kengeri.
1.Service Management Defined
I.IT services and what they really do
II.How IT services deliver value to customers
III.Value and importance of IT service management
2. ITIL Introduction
II.Ease ITIL adoption
III.ITIL qualification scheme, bodies, and certifications
3. Service Strategy
I.Design, develop, and implement service management
II.Service management as a strategic asset
III.Setting objectives and expectations
IV.Identify and select prioritization opportunities
4. Service Design
I.Design and develop services
III.Design principles and methods
IV.Convert strategy into services
5. Service Transition
I.Develop and improve capabilities
II.Improved methods for transitioning new and changed services into operation
III.Manage the complexity related to changes
IV.Prevent undesired results while enabling innovation
6. Service Operation
I.Effectively and efficiently deliver support services
II.Ensure value to customer and service provider
III.Maintain stability while allowing for change
IV.Organize to improve IT support to customers
7. Continual Service Improvement
I.Create and maintain value for customers
II.Importance of better design, introduction, and operation of services
III.Improving service quality, business continuity, and IT efficiency
IV.Link improvement efforts to strategy, design, and transition