ITIL V3 Training and Certification Delhi NCR, 28th Feb - 1st March 2015 | 100% Passing Guarantee
This course prepares the participant for the official ITIL® 2011 Foundation Exam. This course is delivered using an exciting case study designed to further enhance and cement the candidates understanding of ITIL®. Professionals who have attended this course are suitably prepared to successfully take the associated ITIL® Foundation certification exam.
Identify the principles and concepts of IT Service Management based on ITIL.
Identify the best practices of implementing ITIL in an organization.
Define the terminology used in ITIL
Identify the concepts and definitions used in the Service Lifecycle.
Define the roles, processes, and components within key areas of IT Service Management based on ITIL
There are no pre-requisites for ITIL V3 Foundation
Participants will learn the principles and core elements of the service lifecycle approach to ITSM
An interactive approach is used combining lecture, discussion and case study experience to prepare participants for the ITIL Foundation certification exam
Providing valuable practical knowledge that can be rapidly applied in the workplace
Instructor Led two days of Training
ITIL Foundation Handbook
Pre assessment exam
ITIL V3 Foundation Paper Based Examination
16 PDUs certificate on Training Completion
ITIL V3 Foundation hard copy of certificate with Global Acceptance