ITIL Foundations Training Centers, Institutes & Training Course Classes in Model Colony- Listings as of April 22, 2018.

Institute reviewed : Front Metrics Technologies in Pune for ITIL Foundations training in Pune

PRIYA (model-colony Pune on 08-May-2015 )

I NEED ITIL AT REASONABLE PRICES AND GOOD QUALITY STUDY ITIL Foundations training for ITIL Foundations course - itil-foundations training in pune (model-colony)

1.Service Management Defined
I.IT services and what they really do
II.How IT services deliver value to customers
III.Value and importance of IT service management

2. ITIL Introduction
I.Good practices
II.Ease ITIL adoption
III.ITIL qualification scheme, bodies, and certifications

3. Service Strategy
I.Design, develop, and implement service management
II.Service management as a strategic asset
III.Setting objectives and expectations
IV.Identify and select prioritization opportunities

4. Service Design
I.Design and develop services
II.Develop processes
III.Design principles and methods
IV.Convert strategy into services

5. Service Transition
I.Develop and improve capabilities
II.Improved methods for transitioning new and changed services into operation
III.Manage the complexity related to changes
IV.Prevent undesired results while enabling innovation

6. Service Operation
I.Effectively and efficiently deliver support services
II.Ensure value to customer and service provider
III.Maintain stability while allowing for change
IV.Organize to improve IT support to customers

7. Continual Service Improvement
I.Create and maintain value for customers
II.Importance of better design, introduction, and operation of services
III.Improving service quality, business continuity, and IT efficiency
IV.Link improvement efforts to strategy, design, and transition