Yet5.com is committed to ensuring satisfaction for all customers who subscribe to our Training Solutions and Branding Services
Our Return (Cancellation) & Refund policy for all Yet5.com Services is as follows:
Yet5.com will, at its discretion, allow for the return or replacement of any Service within 48 hours from the time of purchase.When a customer reaches us by phone or email, our first response is to assist in getting technical support or customer service for the customer for the Service that they subscribed. However, in some cases a Service may be unsatisfactory to the customer for reasons completely beyond our control, in which case a return or a Refund may be processed.
If a customer requests a return, the money for the requested transaction is refunded back to the customer, in part or whole. If the return is for a recurring billing Service, then the return policy allows for the most recent payment to be returned. Multiple payment returns can be provided as long as they are within Yet5.com's Return Policy. A return on a recurring billing Service will also result in a Refund.If customers request a Refund for their recurring billing Service, no future re-bills will be charged to their account. Refund will not generate a return - it will only stop any future re-bills.
Due to the digital format of Yet5.com Services, the customer retains the Service and, in many cases, the customer has received a benefit from the Service. In such cases, the refund issued to the customer may be for an amount less than the full purchase price.
The customer may cancel a recurring billing subscription Services at any time. A Refund means that no future rebills are charged to the customer's account. The Refund of a recurring billing Service does not generate a refund.
This Return and Refund Policy is part of, and incorporated within, the Yet5.com Client Contract. As a condition of registering with Yet5.com and using the Yet5.com Services, you expressly acknowledge that you have read and understood this Return and Refund Policy and you agree to be bound by the terms and conditions contained within. If at any time you disagree with this Return and Refund Policy or any part of it, your sole remedy is to cease all use of the Yet5.com Services and terminate your account. Please note, however, that any transactions which occurred prior to the date of such termination shall be governed and controlled in full by the terms of this Return and Refund Policy.